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COVID-19: Important information

BOOK YOUR BEACH HOLIDAY IN NATURE – CANCELLATION FEE 100% FREE OF CHARGE

[DAILY UPDATE] Latest case numbers in Croatia: https://www.croatiacovid19.info/

Camping is considered the safest way to holiday in these unfamiliar times as direct contact with other guests is minimised. Our campsites are located in natural surroundings, away from the hustle of the city with a wide choice of accommodation options offering peace and privacy.

Camper and caravan owners have the advantage of being able to use their own kitchens and bathrooms as part of their holiday vehicle.
Mobile homes also present a lower risk, since in this type of accommodation, guests do not have direct contact with other tourists. At the same time, all mobile homes are equipped with their own toilets and have their own kitchens where meals can be prepared.

Our campsites are preparing for this season with extra care and additional measures:

  • frequent detailed cleaning and disinfection of sanitary facilities and accommodation units
  • availability of surface and hand disinfectants, both to staff and guests
  • additional hygiene measures in our F&B outlets in the preparation and serving of food and drinks
  • continuous education and training of our employees in terms of COVID prevention measures

In addition to our efforts, we expect that campsite guests will also need to do their part – to take responsibility for cleanliness and especially for washing hands regularly. It will be especially important to ensure that children are also taught and are aware of these measures. We believe that through our preparation and extra care from our employees and guests, we can all enjoy the summer the way we are used to.

We understand that in these unprecedented times flexibility is crucial for our guests. We have therefore adjusted our cancellation policy accordingly:

PITCHES

  • For all reservations made before 24/04/2020, prepayment and booking fees are refundable in case of cancellation until 2 days before arrival for all stays until 31/05/2020.
  • The amount paid as deposit can be used when changing your reservation dates later in 2020 or in 2021.
  • For all new reservations made from 24/04/2020, prepayment and booking fees are refundable in case of cancellation until 2 days before arrival.
  • In case of no show, a cancellation fee of 100% of guarantee value shall apply.
  • In case of cancellation 2-0 days before the arrival date, a cancellation fee of 100% of the guarantee value shall apply.

MOBILE HOMES

  • In case of no show, a cancellation fee of 1 overnight in the selected accommodation shall apply.
  • In case of cancellation 2-0 days before arrival, a cancellation fee of 1 overnight in the selected accommodation shall apply.

Start planning your holiday and choose the campsite that suits you best!

Maistra Camping

COVID-19 Prevention and Control

Covid-19 Guidelines


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